Legal notice

1. TERMS OF SERVICE

By accessing and purchasing from the Onva online store, you agree to these Terms of Service. Onva reserves the right to refuse or cancel any order. All orders are subject to acceptance and confirmation.

2. PRICING & AVAILABILITY

All prices are displayed in USD and are subject to change without notice. Product availability is subject to stock levels. Onva is not responsible for pricing errors.

3. PAYMENT & SECURITY

Payment must be received before shipment. We accept all major credit cards and secure payment methods. Your payment information is processed securely and never stored on our servers.

4. SHIPPING & DELIVERY

Orders ship within 1-3 business days. Delivery times vary by location (typically 5-15 business days). Risk of loss transfers to you upon delivery. International customers are responsible for customs duties.

5. RETURNS & REFUNDS

Items may be returned within 30 days in original, unused condition. Refunds are processed within 5-10 business days. Shipping costs are non-refundable. See our full Return Policy for details.

6. WARRANTY

Onva products carry a limited lifetime warranty against manufacturing defects under normal use. Warranty does not cover misuse, damage, or normal wear. See our Warranty Policy for full details.

7. INTELLECTUAL PROPERTY

All content on this website (images, descriptions, logos, branding) is the intellectual property of Onva. Unauthorized reproduction or use is prohibited.

8. LIMITATION OF LIABILITY

Onva is not liable for indirect, incidental, or consequential damages. Our liability is limited to the amount you paid for the product(s).

9. PRIVACY

We collect and protect your personal information according to our Privacy Policy. We do not sell your data to third parties. See our Privacy Policy for details.

10. COOKIES & TRACKING

Our website uses cookies and tracking technologies for analytics, personalization, and advertising. You can disable cookies in your browser settings. See our Cookie Policy for details.

11. ACCESSIBILITY

We are committed to website accessibility. If you encounter accessibility barriers, contact onvaofficial@gmail.com.

12. SUSTAINABILITY CLAIMS

Our sustainability claims are substantiated and verified. We do not engage in greenwashing. See our Sustainability Claims Substantiation for detailed documentation.

13. DISPUTE RESOLUTION

These terms are governed by [YOUR JURISDICTION] law. Disputes will be resolved through arbitration or mediation.

14. CHANGES TO TERMS

Onva reserves the right to modify these terms. Changes become effective upon posting. Continued use constitutes acceptance.

15. CONTACT

For legal inquiries, contact: onvaofficial@gmail.com